Paralegal Assistant Training Program

“Free Up Your Time To Work On The Most Important Aspects Of Your Practice By Training An Assistant To Handle Certain Tasks”

Everybody has heard it before: If you want to make $100 per hour, you have to stop doing $10 per hour tasks.

Let’s face it: If you are a licensed tax professional and want to grow your practice, then you have to utilize your time effectively. Is filling out a Form 433-A the most effective use of that time? Probably not.

At some point in the growth of your tax resolution practice, you are very likely going to hire an assistant. Your first assistant will likely be more than just a paralegal, more than an administrative assistant, and more than a sales/marketing assistant, but rather all three at the same time.

A paralegal assistant working with you on tax resolution cases can be a tremendous asset. By typing up IRS forms, preparing letters and faxes to clients and Revenue Officers, and working with clients to secure financial records, you become free to spend more time focused on negotiating successful tax resolutions, conducting new initial consultations, and working on marketing to grow your practice.

A sales/marketing assistant can assemble and send new client proposals, send out marketing pieces, field questions from prospects, and cold call new business prospects.

This training program covers aspects of both sales/marketing AND tax resolution. This program is meant to take a reasonably intelligent and competent person off the street and train them to be your key to freeing up your time to conduct tasks that are more valuable to the growth of your practice.

The program is broken up into 10 distinct units, covering tax resolution, file handling, financials, and more. The program is meant to be comprehensive enough to teach your new assistant everything, but flexible enough to fit into your existing way of doing business.

Training Outline

Unit 1 – Tax Liabilities (Where The Problem Comes From)

Overview of IRS Collections and Tax Problem Resolution
Tax Types & Tax Forms
Federal Tax Deposits
Penalties and Interest

Unit 2 – Tax Resolution (How The Problem Gets Fixed)
Options Available to Resolve Tax Problems (Concepts and Terminology)
-Installment Agreements
-Partial Pay
-Currently Not Collectible (Status 53)
-Offer in Compromise Program
-New Company Formation
-Levy Releases
-Liens: Discharge, Subordination, Withdrawal

See also  Tax Resolution Referrals: Overcoming the obstacle of poaching clients

Unit 3 – IRS Forms Overview

Understanding that the IRS is a forms-driven bureaucracy
2848 (POA)
8821 (TIA)
9465 (IA)
656 (OIC)
911 (Application for LTA Assistance)
12153 (CDP Appeal)
843 (Claim For Refund and Request For Abatement)

Unit 4 – IRS Divisions

Tax Practitioner Priority Service (TaxPrac)
Taxpayer Advocate Service (LTA)
Technical Services Advisory Group

Unit 5 – Sales Assistance

Tax Lien Letters
Proper Phone Etiquette
Initial Interview Form
Confirmation of Consultation Letter

Unit 6 – Proposals

Initial Interview
Copy of Confirmation of Consultation
Transcript Request
433a/b Cover Letter
Rough 433a/b
Service Agreements

Unit 7 – Setting Up Files

Proper set-up of Files for Success
Tracking of Fees, Cases, Deadlines
Follow-Up & Due Dates

Unit 8 – IRS Account Research Tasks

Ordering Transcripts
Reading Transcripts
Corresponding With Client and IRS

Unit 9 – Client Financial Tasks

Bank Statements
Profit and Loss Statements
Balance Sheets
Assembling Form 433
Calculating Reasonable Collection Potential
Working With Assets

Unit 10 – Additional Common File Handling Tasks

Requirements For Valid Installment Agreement Requests
Assembling A Thorough OIC Package
Composing A Proper Penalty Abatement Application
Lien Discharges, Subordinations, and Withdrawals