Category: Get More Tax Clients

IRS going paperless will help tax pros do their jobs better in the future

The IRS is planning on going paperless, as best as they can, starting in 2024. What does that mean for tax professionals? Well, it means a few things. First, the IRS will be able to do more with less. This allows them to shift employees to other tasks, such as manning more phone lines. Or even better, manning a digital account access point. You will able to access more through your Tax Pro Online account and you will be able to see and do more through your electronic access without involving a human being.

Below is a list of what the future will look like at the IRS and you can see, guess or infer what that will me for you as a tax professional in the areas of tax preparation, tax resolution representation and IRS exam representation.

Filing season 2024: Taxpayers will be able to go paperless

  • Taxpayers will be able to digitally submit all correspondence, non-tax forms, and responses to notices; as a result, the IRS estimates more than 94% of individual taxpayers will no longer ever need to send mail to the IRS. Taxpayers use non-tax forms to request or submit information on a range of topics, including identity theft and proof that they are eligible for key credits and deductions to help low-income households. Achieving this milestone will enable up to 125 million paper documents to be submitted digitally per year. Taxpayers who want to submit paper returns and correspondence can continue to do so.
  • Taxpayers will be able to e-file 20 additional tax forms. Achieving this milestone will enable up to 4 million additional tax documents to be filed digitally every year. This includes amendments to Forms 940, 941, 941-SS and 941 (PR), which are some of the most common forms taxpayers file when amending returns.
  • At least 20 of the most used non-tax forms will be available in digital, mobile friendly formats that make them easy for taxpayers to complete and submit. These forms will include a Request for Taxpayer Advocate Service Assistance, making it easier for taxpayers to get the help they need.

Filing season 2025: IRS achieves paperless processing for tax returns

  • By filing season 2025, an additional 150 of the most used non-tax forms will be available in digital, mobile friendly formats. An estimated 15 percent of Americans rely solely on mobile phones for their Internet access—they do not have broadband at home—and making forms available
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Big Mistakes Tax Pros Make – Not firing clients


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The IRS released in April 2023 the most recent version of the Form 656-B, Offer in Compromise Booklet. Tax professionals should always download and use the most current version of this form to avoid processing delays. The booklet also includes the forms taxpayers must complete as part of the OIC process and is now available in Spanish. Offers in compromise let taxpayers settle their tax debts for less than the full amount they owe once they’ve exhausted all other payment options. The IRS will consider each taxpayer’s unique set of facts and circumstances before accepting an OIC.

Share this IRS Tax Tip with clients that explains the OIC process in detail including how to:

Avoid paying an OIC application fee if a taxpayer qualifies as low-income (as defined by Form 656).
Confirm if a taxpayer is eligible to file an OIC and calculate a preliminary offer amount using the OIC Pre-Qualifier Tool.
File an offer and what information to gather for completing the various forms by watching a how-to OIC video playlist series that’s now also available in Spanish and Simplified Chinese.

If you have questions, please reach out to us!

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