Jassen Bowman EA
Jassen Bowman EA

IRS People First Initiative

Webinar Replay: IRS People First Initiative – Collections Response to COVID-19 Pandemic (Plus 2-hour Q&A)

This 50-minute webinar, which turned into three hours after the unintended 2-hour Q&A, covers information that CPAs, Enrolled Agents, and tax attorneys need to know in regard to IRS Collections Division actions during the coronavirus situation. This webinar includes technical guidance, marketing suggestions, and tasteless jokes for your entertainment.

Recorded: March 27, 2020. Information was accurate as of the date of recording, but may be grossly outdated by the time you actually watch this. Replay not eligible for CPE.

To learn more about growing your taxpayer representation practice and working IRS Collections cases, visit https://TaxResolutionAcademy.com.

March 27, 2020

Current Status of IRS customer service phone lines

As of 8:00am PDT, May 11, 2020

Practitioner Priority Service (866-860-4259): OPEN
Individual ACS (800-829-7650): OPEN
Business ACS (800-829-3903): OPEN
Main taxpayer assistance line (800-829-1040): CLOSED
Business/Specialty Tax Line (800-829-4933): CLOSED
Tax Exempt/Government Entities hotline (877-829-5500): CLOSED
e-Services Help Desk (866-255-0654): OPEN
Centralized Lien Unit (800-913-6050): OPEN

CAF Units are still closed.

Stay up to date with tax resolution best practices…

Enter your best email address below to receive future updates about IRS policy and procedure, tax resolution marketing tips, and CPE opportunities.

Full text of the IRS People First Initiative News Release

Reposted for archival and informational purposes. Original news release at irs.gov.

IR-2020-59, March 25, 2020

WASHINGTON — To help people facing the challenges of COVID-19 issues, the Internal Revenue Service announced today a sweeping series of steps to assist taxpayers by providing relief on a variety of issues ranging from easing payment guidelines to postponing compliance actions.

“The IRS is taking extraordinary steps to help the people of our country,” said IRS Commissioner Chuck Rettig. “In addition to extending tax deadlines and working on new legislation, the IRS is pursuing unprecedented actions to ease the burden on people facing tax issues. During this difficult time, we want people working together, focused on their well-being, helping each other and others less fortunate.”

“The new IRS People First Initiative provides immediate relief to help people facing uncertainty over taxes,” Rettig added “We are temporarily adjusting our processes to help people and businesses during these uncertain times. We are facing this together, and we want to be part of the solution

Continue reading

Current Status of IRS Customer Service Phone Lines

As of 8:00am PDT, May 11, 2020

Practitioner Priority Service (866-860-4259): OPEN

Individual ACS (800-829-7650): OPEN

Business ACS (800-829-3903): OPEN

Main taxpayer assistance line (800-829-1040): CLOSED

Business/Specialty Tax Line (800-829-4933): CLOSED

Tax Exempt/Government Entities hotline (877-829-5500): CLOSED

e-Services Help Desk (866-255-0654): OPEN

Centralized Lien Unit (800-913-6050): OPEN

CAF Units are still closed.… Continue reading

The Simple Truth About IRS Offer in Compromise Fees

Most tax resolution companies give you a quote for services based primarily on three things:

  1. How much you owe the IRS
  2. What kind of taxes you owe
  3. How much the sales person thinks you can afford to pay THEM

Here’s a dirty little secret of the tax resolution industry that nobody else will tell you: The actual WORK required to resolve a case has very, very little to do with how much you owe or what kind of tax it is, and obviously nothing to do with how much of a fee you can pay for representation.

What makes a tax resolution case more complex has much, much more to do with other factors, such as:

  • the existence of other creditors
  • the status of your assets
  • whether or not there are existing levies or wage garnishments
  • how long you’ve been accruing a tax liability
  • your past efforts (or lack thereof) to resolve the issue
  • your ability to file missing returns quickly
  • whether or not your accounting is up to date
  • whether or not you are able to “stop the bleeding” and become current with present day filing and payment requirements (this is actually the single biggest factor)

Most companies have a minimum fee quote for doing an Offer in Compromise for you, and it’s generally higher than for doing a payment plan, because the OIC process takes 6 to 12 months from start to finish. Most reputable firms will charge you anywhere from $3500 to $5000 for doing a basic Offer in Compromise for you, and this may or may not include filing appeals and dealing with levies, and most definitely does not include filing any tax returns for you.

Here’s the thing, though: Filing an Offer in Compromise is actually pretty simple, and the size of your tax debt and the tax type does NOT make it any more difficult. It’s the same form, the same financial analysis, whether you owe $14,000 in personal income taxes or you owe $4.5 million in unpaid employment taxes. Big surprise: The detailed financial analysis required for the business with the payroll tax debt isn’t that much more involved than the smaller personal tax liability, assuming you have proper financial records for the business.

Instead of getting a fee quote based mainly on how much you owe and what a salesperson gets a “vibe” that you can afford to pay, make sure you get a firm fee quote … Continue reading