IRS People First Initiative
Information for tax firms to support their clients during the COVID-19 pandemic.
This 50-minute webinar, which turned into three hours after the unintended 2-hour Q&A, covers information that CPAs, Enrolled Agents, and tax attorneys need to know in regard to IRS Collections Division actions during the coronavirus situation. This webinar includes technical guidance, marketing suggestions, and tasteless jokes for your entertainment.
Recorded: March 27, 2020. Information was accurate as of the date of recording, but may be grossly outdated by the time you actually watch this. Replay not eligible for CPE.
To learn more about growing your taxpayer representation practice and working IRS Collections cases, visit https://TaxResolutionAcademy.com.
Current Status of IRS customer service phone lines
As of 8:00am PDT, May 11, 2020
Practitioner Priority Service (866-860-4259): OPEN
Individual ACS (800-829-7650): OPEN
Business ACS (800-829-3903): OPEN
Main taxpayer assistance line (800-829-1040): CLOSED
Business/Specialty Tax Line (800-829-4933): CLOSED
Tax Exempt/Government Entities hotline (877-829-5500): CLOSED
e-Services Help Desk (866-255-0654): OPEN
Centralized Lien Unit (800-913-6050): OPEN
CAF Units are still closed.
Full text of the IRS People First Initiative News Release
Reposted for archival and informational purposes. Original news release at irs.gov.
IR-2020-59, March 25, 2020
WASHINGTON — To help people facing the challenges of COVID-19 issues, the Internal Revenue Service announced today a sweeping series of steps to assist taxpayers by providing relief on a variety of issues ranging from easing payment guidelines to postponing compliance actions.
“The IRS is taking extraordinary steps to help the people of our country,” said IRS Commissioner Chuck Rettig. “In addition to extending tax deadlines and working on new legislation, the IRS is pursuing unprecedented actions to ease the burden on people facing tax issues. During this difficult time, we want people working together, focused on their well-being, helping each other and others less fortunate.”
“The new IRS People First Initiative provides immediate relief to help people facing uncertainty over taxes,” Rettig added “We are temporarily adjusting our processes to help people and businesses during these uncertain times. We are facing this together, and we want to be part of the solution